همس الحياة
عضو مبدع
Responsibilities: - Install and configure computer systems and applications within the company - Respond to customer inquiries and assist in troubleshooting and resolving challenges - Actively update, maintain and monitor all aspects of computer networks - Resolve technical issues related to network interruptions - Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems - Maintain a working log detailed all required system updates, as well as the date of completion - Organize and file documentation pertaining to warranties and instructional guides for computer hardware - Assist management in creating training materials pertaining to computer troubleshooting and usage